Return Policy

Litter Box Returns
We are confident that you will love your new Modkat litter box. However, if you are unsatisfied for any reason, you may return within 30 days from product receipt. Modkat will refund the purchase price minus a €10 return shipping fee.

All liner, mat, scratcher and accessory returns must be unopened and in original condition. The customer is responsible for the return shipping fee on these items.

 

Requirements

  • Original shipping charges are non-refundable
  • NO EXCHANGES - We cannot offer exchanges for returned merchandise. Please return the item for a refund in accordance with our return policy and simply place a new order
  • Returned item(s) must have been purchased via modkat.eu
  • After 30 days we reserve the right to refuse items
  • Items that don't meet these requirements may be subject to a 20% restocking fee